Flight Support Services in India

ATTS provides flight dispatch and trip support services in India for business aviation, private charter and special-purpose operations. ATTS coordinates the flight plan, weather and airport requirements with the operator and relevant service providers. Final routing, permissions and departure readiness depend on current conditions and authority approval.

Start with our India airport guides when comparing destinations, then coordinate airport ground handling and Jet A-1 fuel arrangements alongside the flight plan.

Here’s a detailed breakdown of what we offer:

1. Flight Planning

ATTS can support route, fuel and alternate-airport planning with the crew, based on the aircraft, mission and current operating conditions.

2. Flight Watch

Confirm the scope and hours of any flight-watch support for the planned movement. ATTS can coordinate updates and operational follow-up as agreed with the operator.

3. Weather Briefing

We provide detailed weather briefings that include current and forecasted weather conditions along your route and at your destination. This information is crucial for making informed decisions and ensuring the safety of your flight.

4. Current NOTAMs

We keep you updated with the latest Notices to Airmen (NOTAMs), which include important information about airspace restrictions, airport conditions, and other critical factors that may affect your flight.

5. Assistance with ATC Flight Plan Filing

We assist your crew in filing the Air Traffic Control (ATC) flight plan in accordance with local regulations and requirements. The crew and operator remain responsible for the flight plan and for operating against all permissions issued for the movement.

Flight Supervision

Our professional supervisor will meet and assist your aircraft, crew, and passengers on arrival and departure. We ensure the safety and security of passengers, crew, and aircraft according to the best industry practices. Here’s how we do it:

1. Personalized Greeting and Coordination

Arrival: Upon your aircraft’s arrival, our supervisor will be present to greet and assist the crew and passengers. They will coordinate with ground handling teams to ensure a smooth transition from the aircraft to the terminal or any onward transportation.

Departure: For departures, our supervisor will oversee the entire process, ensuring that all pre-flight preparations are completed efficiently. They will assist with boarding procedures, ensuring that passengers and crew are comfortably and promptly settled.

2. Efficient Ground Handling

Our supervisor manages all ground handling activities, including refueling, baggage handling, catering, and aircraft cleaning. By coordinating these services, we minimize turnaround time and ensure that your aircraft is ready for its next flight without unnecessary delays.

3. Passenger Assistance

We provide personalized assistance to passengers, helping with luggage, transportation arrangements, and any special requests. Whether it’s arranging ground transportation, hotel accommodations, or offering guidance through customs and immigration, we ensure that passengers have a hassle-free experience.

4. Crew Support

Our supervisor offers comprehensive support to the crew, including facilitating crew changes, arranging rest facilities, and ensuring that all pre-flight and post-flight requirements are met. We understand the importance of crew well-being and efficiency, and we strive to provide the necessary support to keep them focused and prepared.

5. Safety and Security

Safety and security are our top priorities. Our supervisor ensures that all security protocols are strictly followed, including access control to the aircraft, monitoring of baggage handling, and coordination with airport security services. We adhere to the best industry practices to mitigate any risks and ensure a secure environment for passengers, crew, and the aircraft.

By adhering to these best practices, we aim to provide a seamless and secure experience for all involved, ensuring that every flight operation is executed with the highest level of professionalism and care.

Flight Permits for India

The ATTS team of aviation experts plays a crucial role in facilitating seamless flight operations for both scheduled and non-scheduled operators. They coordinate extensively with various regulatory and governmental authorities to obtain the necessary clearances, permits, and slots in a timely manner, ensuring compliance with all applicable regulations and protocols.

Key Authorities Involved

1. Directorate General of Civil Aviation (DGCA)

– The DGCA is the primary regulatory body responsible for overseeing civil aviation operations in India. The ATTS team coordinates with the DGCA to ensure that all flights comply with safety standards, airworthiness requirements, and operational regulations.

– Check the current DGCA and aeronautical information requirements for the proposed flight; an issued permission does not replace the operator’s safety and compliance responsibilities.

2. Ministry of Defense (MoD)

– Defence or other authority coordination may apply to particular routes, airfields or movements. Confirm the requirement for the proposed flight.

– Additional authority or airport approval may apply to a particular route or airfield. Confirm the process for the proposed aircraft and movement.

3. Airports Authority of India (AAI)

– Airport and air traffic arrangements depend on the aerodrome and operator. ATTS can coordinate requests for slots, handling, fuel and passenger support with the relevant parties; availability and approval must be confirmed for each flight.

4. Other Government Authorities

– Depending on the nature of the flight, the ATTS team may also need to coordinate with other government authorities, such as the Ministry of Home Affairs, Ministry of External Affairs, and local airport authorities.

– These authorities provide additional clearances and support, especially for international flights, VIP movements, special missions, or flights with specific requirements.

Types of Permits and Clearances

For an operator checklist and current-source links, see India flight permits for business aviation.

1. Overflight Permits

• Check the applicable approval and routing requirements for a proposed transit. ATTS can help prepare the request and coordinate follow-up with the relevant parties.
• Overflight permits are crucial for international flights that pass through Indian airspace en route to other destinations.

2. Landing Permits

• Check the applicable landing permission for the planned operation. Airport slots, parking and ground handling require separate confirmation.
• An issued permission does not guarantee airport access, parking or an uninterrupted operation; reconfirm the ground plan and current notices before dispatch.

3. Technical Stop Permits

• A technical stop may need flight permission and separate confirmation of airport access, parking, handling and fuel. ATTS can coordinate those requests for the planned movement.

4. Charter Permits

• For a non-scheduled charter or special-purpose flight, check the permission path for the aircraft, operator, route and purpose. ATTS can assist with the applicable request.

5. Special Flight Permits

• VIP, humanitarian and other special-purpose movements may involve additional authorities or airport conditions. ATTS can help identify and coordinate requirements for the specific flight.

Coordination Process

The ATTS team initiates the coordination process by submitting the necessary documentation and flight details to the relevant authorities well in advance. This includes providing information on the flight itinerary, aircraft details, crew credentials, and the purpose of the flight. ATTS follows up on the relevant requests and aligns them with the flight plan. Approval and timing remain with the responsible authorities.

Throughout the process, the ATTS team maintains close communication with the authorities, addressing any queries or concerns that may arise. They also monitor any changes in regulations or operational requirements and make the necessary adjustments to ensure compliance.

ATTS helps operators prepare complete flight details, track the request and align airport services with the approved schedule. The responsible authorities determine approval and timing.

Flight Catering

ATTS can coordinate flight catering requests with the available provider at the airport. Share the passenger count, schedule and dietary requirements early so menu options, access and delivery can be confirmed for the movement.

Food Safety and Supplier Checks

Ask the proposed caterer for the food-safety information and certifications relevant to the service. Supplier credentials, menu preparation and delivery arrangements should be verified for the airport and date of operation.

Airport Access and Delivery

Catering delivery to an aircraft depends on the airport’s access rules, handling arrangements and the provider available for the flight. Confirm the supplier’s permission to deliver airside and the handover point with the local handler.

Agree the requested delivery time with the caterer and handler, then reconfirm it if the aircraft schedule changes.

Diverse Menu Offerings

Tell ATTS about vegetarian, vegan, religious or allergy-related requirements when requesting catering. Menu availability and preparation arrangements depend on the selected provider and airport; obtain confirmation before promising a particular meal.

Confirm the Catering Order

Confirm the final menu, quantities, dietary notes, packaging, delivery contact and payment arrangement with the provider and handling team before the flight.

Catering is one part of the ground plan. ATTS can coordinate the request alongside handling and schedule updates, subject to supplier and airport confirmation.